Privacy Policy

We (Nelke Planning Co., Ltd.) are committed to complying with laws and regulations regarding the protection of personal information and to appropriately collecting, using, and managing it in order to ensure that customers can use our services [including our website in general] with confidence. We disclose the details of our privacy protection efforts based on this philosophy.
When using our services, we ask that you understand and agree to this Privacy Policy and provide your personal information.

1. Purpose of Collecting Personal Information

We may collect personal information for the following purposes:

1. To improve the content of our content and advertising to meet your needs.
2. To provide and display information and services tailored to each customer’s preferences.
3. To understand your interests and develop new services.
4. To allow you to apply for various campaigns.

2. How We Collect Personal Information

When using some of our services, we may ask you to register personal information such as your name, email address, address, postal code, and survey responses.

3. Disclosure of Information to Third Parties

We may disclose personal information to third parties after entering into a confidentiality agreement. The following are cases in which information is disclosed to third parties.

1. If we and a third party jointly provide or sell information, products, or services, we may disclose personal information related to the project to the third party, after clearly indicating this to you.
2. We outsource some of our operations to contractors (other companies or individuals). Contractors will have access to and use personal information necessary to perform the outsourced work, but we will exercise appropriate supervision to ensure that the contractors maintain confidentiality and do not use the information for any purpose other than the outsourced work.
3. We may disclose personal information to cooperating companies that have entered into agreements to comply with confidentiality regarding personal information, but only when customer identification is required, such as when applying for campaigns.
4. We may process data statistically and publish it in a form that does not identify individuals.

In cases other than those described above, if there is a possibility that information about you will be passed on to a third party, we will notify you in advance. At that time, you can refuse to disclose your personal information.

4. Security of Personal Information

We manage personal information accurately and in the latest state within the scope necessary for the purpose of use.
We take reasonable and strict safety measures in terms of technology and organization against risks such as loss, destruction, alteration, and leakage of personal information due to unauthorized access.

However, please note that we cannot be held responsible for the leakage of personal information caused by the following:

1. When information such as passwords is leaked from an individual or a terminal used by an individual
2. When sending information such as emails from customers

5. Formulation, Implementation, Maintenance, and Improvement of Personal Information Protection Compliance Program

In order to implement this policy, we will formulate a personal information protection compliance program, thoroughly inform our employees and other related parties, implement it, maintain it, and continuously improve it.

6. Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

We will confirm that the individual has the right to request disclosure, correction, suspension of use, deletion, etc. of their own personal information, and if there is such a request, we will respond promptly without objection.

7. Warranty and Limitation of Liability

Use of our services is at your own risk.
We are not responsible for any damages caused by the use of various information obtained from our services and other media to which links are set up in our services.
The use of our services is based on your free will, and you are solely responsible for the use of our services.

8. About the use of cookies

This site may use cookies to provide better services to customers, but this does not collect personally identifiable information. You can also refuse to accept cookies. Please check your browser’s help for setting instructions.

9. About SSL security

The inquiry form on this site is protected by SSL (Secure Socket Layer). SSL protects your personal information from unauthorized access by hackers by encrypting information.

10. Changes to this document

1. The contents of this document are subject to change without your consent. In that case, the terms of use of the service shall be based on the revised Privacy Policy.
2. The revised Privacy Policy shall take effect from the time it is displayed online, unless otherwise specified by us.

11. Contact Information

For inquiries regarding this Privacy Policy, please contact the following: