Contact
For press inquiries, consultations regarding coverage, wheelchair access and viewing support, or general questions about the performance, please contact us here.
Depending on the inquiry, it may take some time to respond, or we may not always be able to provide an answer.Please understand that we may not be able to respond individually to all inquiries.
Replies will be sent to the email address provided. However, please be aware that system or security issues may prevent delivery. If you use email domain filtering, please add [@news.nelke.co.jp], [@nelke.co.jp], and [@mmitt.jp] to your list of allowed domains.
Our office is closed on Saturdays, Sundays, and public holidays. Inquiries received during these times will be addressed on or after the next business day.
If you require a wheelchair or any assistance during the performance, please contact us via the official website inquiry page below at least one week before your visit after purchasing your tickets. Companions also require tickets.
Inquiry Type
About Tickets (For wheelchair access and viewing support)
When contacting us, please be sure to include: “Visitor’s name,” “Emergency contact reachable during the day,” “Performance date and time,” “Seat number,” “Requested support for viewing,” and, if arriving in a wheelchair, whether you prefer to move to your seat or watch from the wheelchair.”