Contact
For press inquiries, consultations regarding coverage, wheelchair access and viewing support, or general questions about the performance, please contact us here.
Depending on the inquiry, it may take some time to respond, or we may not always be able to provide an answer.Please understand that we may not be able to respond individually to all inquiries.
Replies will be sent to the email address provided. However, please be aware that system or security issues may prevent delivery. If you use email domain filtering, please add [@news.nelke.co.jp], [@nelke.co.jp], and [@mmitt.jp] to your list of allowed domains.
Our office is closed on Saturdays, Sundays, and public holidays. Inquiries received during these times will be addressed on or after the next business day.
For customers using wheelchair seating or those requiring assistance during the performance
To ensure smooth guidance to your seat, please contact us via our inquiry page at least one week before your visit after purchasing your ticket. Please note that a ticket is also required for any accompanying person.
Inquiry Type
Regarding Tickets (Contact here for wheelchair access or theater support)
Required Information
Please ensure you include the following information:
・Name of the attendee
・Emergency contact number reachable during the day
・Date and time of the performance
・Seat number
・Specific details of the assistance requested
・(For wheelchair users) Whether you are able to move to a theater seat or if you prefer to remain in your wheelchair.